BPO Jobs for Freshers at Magna
Experience: 0 - 2 Years
Compensation: Rupees 1,25,000 - 1,75,000
UG - Any Graduate - Any Specialization,Graduation Not Required
PG - Any PG Course - Any Specialization,Post Graduation Not Required
Industry Type: BPO/ITES
Functional Area: ITES/BPO/KPO, Customer Service, Ops.
Position: Process Executive
Exp- 0-2 years
• Excellent Communication skill.
• Need to interact with International customers- UK.
• Voice process.
• Communication- written/ verbal
• Transport provided.
• Shifts- 7 to 2, 1.30 to 10.30
• Immediate availability.
Desired Candidate Profile
To interact with UK customers through letters and answer customer queries
• The role is responsible for delivering an excellent standard of customer service to customer and use their personality/drafting skills to enhance customer experience through emails/letters exchanged.
• To be aware about business and customer needs and offer accurate and comprehensive information in our responses.
• To consistently exceed the set daily, weekly and monthly targets on TAT, Productivity, Quality & CSAT scores.
• Go through updates on a regular basis & implement them.
• Adhere to and comply with organization's policies and procedures pertaining to the process
• To participate in the periodic and weekly team meetings to understand targets and functional updates.
• Makes an effort to know about the process/business and exhibits appropriate corporate behavior
Magna InfoTech Pvt Ltd, # 13&14, 8th cross, 2nd Main |
Indiranagar 1st Stage| Bangalore-560038|
Magna has been the pioneer in IT consulting since many years with rich industry experience and an excellent track record of being the top IT Contract staffing vendor for most of the IT, Banking and Telecom MNCâ€™s in India.Today, Magna Infotech continues its journey leveraging on its â€œOptimal Cost, High Intellectâ€� advantage. We are emerging stronger by taking up new challenges each failure and each success is renewing the sense of purpose and helping the company evolve.
Incorporated in Danbury, CT â€" USA since 1995, we are a team of 2300+ employee organization with skilled IT Professionals.
Company Name: magna infotech
Website: http:// www.magna.in
Executive Name: Ankita
Address: Not Mentioned
Keywords: Customer support, customer service, call center