Skip to main content

16th July 2020 Update Of Free Udemy Courses

A complete guide on how to build an IP database using Asana | Join Now PW0-104 Administration Without Wire Certified Practice Exam | Join Now JavaScript Crash Course | Join Now PMP- Project Management Introduction Course | Join Now Video Marketing Masterclass: InVideo | Join Now Medical Surgical Nursing Practice Test 1 | Join Now Learn Fundamentals Of Node.js Programming |���������������������������������������������…

TATA Consultancy Recruits Freshers

Experience: 0 - 4 Years

Location: Mumbai

Education: UG - Any Graduate - Any Specialization  
PG - Post Graduation Not Required

Industry Type: BPO/ITES

Functional Area: ITES/BPO/KPO, Customer Service, Ops.

Job Description:
Screening calls of Collection agents located in US and identify whether the call is ratable or not. Then these screened calls have to be passed on to the US agents for them to monitor.

Performance measured on a monthly basis on no. of calls evaluated per production hour, accuracy scores.

Key Responsibilities:

Process success parameters include –

1. Productivity – Calculated on no. of calls evaluated per production hour

2. Accuracy – 90%. Quality of the calls evaluated, based on the samples checked by the internal and client quality group.


Desired Candidate Profile:

1. 1 to 2 years of experience. Fresher's with good communication skills can also apply

2. Comfortable working in Staggered Shifts

3. Ability to Multi-task

4. Good Language skills (English written)

5. Good e-mail management skills

6. Good keyboard skills (Typing 25 wpm)

7. Computer basics & MS Office


Company Profile:
xAs business subsidiary of TCS, TCS BFS BPO has been a pioneer in the BPO industry. By virtue of holding premier position as one of the largest financial services BPO in India, it brings with it a strong financial services domain expertise and the ability to provide holistic and innovative suite of financial products across Corporate Banking, Capital Markets, Consumer Banking and Insurance. With over a billion transactions and calls handled, TCS BFS BPO transcends multiple environments and time zones on a 24x7 basis.

Driven by state-of-the-art infrastructure, a quality and control environment, a solid workforce, we strive to bring the best IT-enabled solutions to our clients. As a Global Processing Center, we at TCS BFS BPO are known across the universe for our instant delivery mechanisms, quality of service and most importantly, our people.

We have established best in class practices in solutions identification & migrations, consistently delivering operational excellence in a controlled & highly compliant environment, with internal and external validation/recognition through awards & certifications.We are an Equal opportunity employer with strong Employer of Choice proposition. Our human capital, which is foundation of any BPO operation, is a testimony of our investment in growing with our people.


Contact Details

Company Name: Tata Consultancy Services

Website: Not Mentioned

Address: Not Mentioned

Telephone: Not Mentioned

Keywords: Quality, Agent, Associate

How to Apply
 

Comments

Popular Posts

10th July 2020 Update Of Free Udemy Courses

Apache Kafka for absolute beginners | Join NowHealing Your Root Chakra | Join NowMeditation For Beginners | Join NowBlissful Real Estate Investing | Join NowMedical Terminology Test Course | Join NowEFT Your Dentist | Join NowEFT Your Trichotillomania | Join NowThe Complete IT Job Search Course – Land Your Dream IT Job | Join NowPlayerUnknown’s Battlegrounds (PUBG) For Beginner Gamers | Join NowDigital Nomads and Expats: Moving to Mexico | Join NowRobotic Process Automation: RPA for Managers and Leaders | Join NowFive Fast Masking Tips in Photoshop CC | Join NowFast Video Ranking No Matter Your Niche With XRanker360 SEO | Join NowPCAP | Python Programming | Practice Exams | Join NowDiet and Nutrition: Your Complete Fitness Guide | Join Now

DOT NET Interview Questions with Answers

When not to use Design Patterns?Do not use design patterns in any of the following situations.• When the software being designed would not change with time.• When the requirements of the source code of the application are unique.If any of the above applies in the current software design, there is no need to apply design patterns in the current design and increase unnecessary complexity in the design.When to use Design Patterns?Design Patterns are particularly useful in one of the following scenarios.• When the software application would change in due course of time.• When the application contains source code that involves object creation and event notification.Benefits of Design Patterns:The following are some of the major advantages of using Design Patterns in software development.• Flexibility• Adaptability to change• ReusabilityWhat are Design Patterns?A Design Pattern essentially consists of a problem in a software design and a solution to the same. In Design Patterns each pattern…

16th July 2020 Update Of Free Udemy Courses

A complete guide on how to build an IP database using Asana | Join Now PW0-104 Administration Without Wire Certified Practice Exam | Join Now JavaScript Crash Course | Join Now PMP- Project Management Introduction Course | Join Now Video Marketing Masterclass: InVideo | Join Now Medical Surgical Nursing Practice Test 1 | Join Now Learn Fundamentals Of Node.js Programming |���������������������������������������������…

11th July 2020 Update Of Free Udemy Courses

Malware Analysis Masterclass – Defeat Hackers And Malware | Join Now KVM virtualization on CentOS Linux 8 /RHEL 8 | Join Now Practical Project in QML: The Toda App | Join Now Shell Code Ethical Hacking Course | Join Now Machine Learning From Basic to Advanced | Join Now Reverse Engineering .NET with dnSpy | Join Now Primavera P6 Complete Course of Project Planning 2020 | J…

13th July 2020 Update Of Free Udemy Courses

WordPress: Make A Professional Website With No Coding | Join Now Google AdSense &YouTube: Everything You Need to Know | Join Now Affiliate Marketing A Set and Forget Passive Income Method | Join Now Mastering Architectural, Night &HDR Photography | Join Now Python – A Beginners guide towards Python Programming | Join Now Microsoft SQL Server for Beginners to expert | Join Now Fiverr Freelancing 2020: Sell Fiv…

Cisco Career Opportunities - Engineering - India

GradeReq  no.Business GroupHiring ManagerLocationTitleRecruiterInternal / externalSkills required8R938657Cloud Systems EngineeringNath, DeepikaBangaloreENGINEER.III.SOFTWARE ENGINEERING.CISCOAnjali BhatiaInternal-onlyExtensive hands-on experience and networking knowledge. Networking: Cisco Data Center Networking technology and products such as the Nexus family and UCS. Cisco switches and routers, L2 protocols, Spanning Tree, MST, PVST, Routing Protocols, BGP, OSPF, MPLS VPNs, QoS, Multicast, SNMP, Security, Firewalls, Load Balancers, IPv6, ACE, FWSM/ASA, WAAS, Virtual services, ASR9K/CRS, 7600/Cat65006R938658Cloud Systems Engineering

Contact Form

Name

Email *

Message *