November 10, 2009

Magna Walk-in for Freshers: Nov 10 - 11

BPO Jobs for Freshers at Magna

Experience: 0 - 2 Years

Location: Bengaluru/Bangalore

Compensation: Rupees 1,25,000 - 1,75,000

Education:
UG - Any Graduate - Any Specialization,Graduation Not Required  
PG - Any PG Course - Any Specialization,Post Graduation Not Required

Industry Type: BPO/ITES

Functional Area: ITES/BPO/KPO, Customer Service, Ops.

Job Description:
Location: Bangalore
Position: Process Executive
Job Description:
Exp- 0-2 years
• Excellent Communication skill.

• Need to interact with International customers- UK.

• Voice process.

• Communication- written/ verbal

• Transport provided.

• Shifts- 7 to 2, 1.30 to 10.30

• Immediate availability.

 
Desired Candidate Profile
Responsibility:
To interact with UK customers through letters and answer customer queries

• The role is responsible for delivering an excellent standard of customer service to customer and use their personality/drafting skills to enhance customer experience through emails/letters exchanged.

• To be aware about business and customer needs and offer accurate and comprehensive information in our responses.

• To consistently exceed the set daily, weekly and monthly targets on TAT, Productivity, Quality & CSAT scores.

• Go through updates on a regular basis & implement them.

• Adhere to and comply with organization's policies and procedures pertaining to the process

• To participate in the periodic and weekly team meetings to understand targets and functional updates.

• Makes an effort to know about the process/business and exhibits appropriate corporate behavior


Regards,

Ankita

080-30481049

Magna InfoTech Pvt Ltd, # 13&14, 8th cross, 2nd Main |

Indiranagar 1st Stage| Bangalore-560038|

URL: www.magna.in

 
Company Profile
Magna InfoTech

Magna has been the pioneer in IT consulting since many years with rich industry experience and an excellent track record of being the top IT Contract staffing vendor for most of the IT, Banking and Telecom MNC’s in India.Today, Magna Infotech continues its journey leveraging on its “Optimal Cost, High Intellect� advantage. We are emerging stronger by taking up new challenges each failure and each success is renewing the sense of purpose and helping the company evolve.
Incorporated in Danbury, CT â€" USA since 1995, we are a team of 2300+ employee organization with skilled IT Professionals.

Contact Details

Company Name: magna infotech

Website: http:// www.magna.in

Executive Name: Ankita

Address: Not Mentioned

Telephone: 080-30481049

Keywords: Customer support, customer service, call center

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