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BRING YOUR BUDDY !!!-IT IS DRIVE

Weekend Drive details

Date : 18 September 2010,Saturday
Registration Timing : 09:00 am to 12 noon

 Venue : Tata Consultancy Services
                    Think Campus, Electronic City, Phase II, Bangalore 560 100

Joining Location: Bangalore
                                                                        BRING YOUR BUDDY -IT IS  DRIVE!!!!
           

Skill

Experience

Requirement (JD)

Service Desk

2-3yrs

Attend the incoming calls from the users.
Recording the incident
Classification & prioritizing the incidents
Providing initial support
Routing requests to the appropriate resolver groups when incidents are not resolved during initial support
Monitoring the status and documenting the progress towards resolution of all open incidents

Remedy Developer

3-8yrs

Should have BMC Remedy Development experience.
should have worked on Version 6.3 or above.
Advantageous if the candidate has worked Remedy version 7.6 ITSM Suite.
Command Center (4 to 8yrs) Command Center Experience

Unix, AIX, HPUX

3-5yrs

 Unix, AIX, HPUX - L2 - Administration

 Datacenter Shift Lead

4-6yrs

Project Management, Reporting, ITIL process and Datacentre cross tower knowledge

Lotus Domino Administrator on AIX

4-6yrs

* Lotus Domino 7.0/8.5 administration
* Administration experience on Lotus Domino running under IBM AIX
*SMTP/Notes Mail Routing
* Address Book Management
* Domino Cluster
* Calendaring and Scheduling
* Domino Upgrade/Antivirus upgrade
* Collabration tools
* ITIL framework

GDC-Job Scheduling &Monitoring (IBM Maestro)

4-8yrs

IBM Maestro
- Cron  Job on Unix platform
- Windows/Unix Administration
- Should have Good Experience in Job scheduling & restoration.
-  ITIL & other relevant certification is mandatory.

Problem Manager

4-8yrs

• Proven customer support experience (at least 4 years) in a large scale and diverse environment, with a particular emphasis on the use of problem management processes, escalation procedures and related service management disciplines
• Knowledge and use of Service Management software.
• An understanding of Service Level Agreements and their application.
• Overall knowledge of various hardware and software platforms.
• Certification in ITIL Foundation (Practitioner level is optional)

Change Manager

4-8yrs

• Proven customer support experience (at least 4 years) in a large scale and diverse environment, with a particular emphasis on the use of change management process and related procedures, escalation procedures and related disciplines
• Knowledge and use of Change Management tools.
• An understanding of IT infrastructure and their interdependencies and relationships.
• Certification in ITIL Foundation (Practitioner level optional)

Service Level Manager

4-8yrs

• Proven Service Delivery experience (at least 4 years) in a large scale and diverse environment, with a particular emphasis on the use of Service catalogues and Service Level management process, escalation procedures and related disciplines
• Knowledge and use of Service Level reporting tools.
• An understanding of Customer’s business and their relationship with the IT services enabling them.
• Certification in ITIL Foundation (Practitioner level optional)

Configuration Manager

4-8yrs

• Proven Service Delivery experience (at least 4 years) in a large scale and diverse environment, with a particular emphasis on building and maintaining configuration management processes, procedures and CMDB.
• Knowledge and use of configuration management tools (CMDB related tools)
• A strong understanding of building service models within the CMDB (service configuration structure)
• An understanding of customer’s business and their relationship with the IT services enabling them.
• Certification in ITIL Foundation

SME and Knowledge Manager

5-8yrs

• Proven Service Delivery experience (at least 5 years) in a large scale and diverse environment, with a particular emphasis on the design, implementation and maintenance of the knowledge management process.
• Knowledge and use of knowledge management tools.
• An understanding of Customer’s business and their relationship with the IT services enabling them.
• Certification in ITIL

SMO lead

8-12yrs

• Proven Service Delivery experience (at least 8 years) in a large scale and diverse environment, with a particular emphasis on the analysis, design, implementation and sustenance of service management processes and relevant tool sets.
• Knowledge and use of Service Management tools.
• An understanding of Customer’s business and their relationship with the IT services enabling them.
• Certification – ITIL V2 Service Manager/ ITIL V3 Expert Level / Practitioners or Service capability modules in V3



   

Eligibility Criteria

• BE/B.Tech/MCA/M.Sc/MS with minimum 3 years of relevant experience post Qualification IT- Experience.
• Bsc Graduates with minimum 4+ years of relevant experience post qualification IT Experience.
• Only Full Time courses would be considered.
• Consistent academic records Class X onwards (Minimum 50%) 
• Candidate who have attended TCS interview in the last 6 months need not apply.
*Candidates need to carry (1) Resume copy, (2) Pay Slips and (3) Passport size photograph(4)EP Number
*Candidates must bring a copy of  filled TCS Application form while coming for the interview.

To Refer your buddy (create EPIR number)
Log on to Ultimatix > Workforce Management > Global Recruitment System (GRS)



For any Queries - Call the Bring Your Buddy helpline at VOIP - 4225968  
Same time Connect->Converse Tools->Chat Forum v2-> Bring Your Buddy-> Join the Forum



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