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Some debugging tips

1 Q) I have a HP Pavilion dv2000 laptop with Windows Vista (32 bit). I have a Nokia phone N 73 which I could earlier connect using Bluetooth wireless. I am now getting a message that Windows was unable to locate the driver file for the Bluetooth Peripheral Device. Windows search stated that I should download the file from the Nokia web site. I tried to find out the file from the website but failed. I tried to use the original CD which I received with the phone. It did not work. I am able to connect using the cable. When I try to activate the Bluetooth, it starts searching for the file. Can anyone help please.

 

A) You have to download the Bluetooth driver for your laptop - click on the following link - select the model of your laptop - select the correct operating system - download and install the Bluetooth driver. Now your laptop should start communicating with the phone.

 

http://h20180.www2.hp.com/apps/Lookup?h_lang=en&h_cc=in&cc=in&h_page=hpcom&lang=en&h_client=S-A-R525-1&h_pagetype=s-002&h_query=dv2000&submit.x=6&submit.y=3

 

2 Q) Can you please help me in solving the problem given below;

I am unable to gain access to any of the Google websites like Google mail, Google main page etc through browsers like IE and Mozilla fire fax. I have tried several times but failed for the last few weeks. I am getting the message "the connection has timed out due to server at Google taking so long to respond". this message comes immediately while trying to log on to Google websites.

Can anyone solve my problem? Nothing has been added recently and changes have been made.

 

A) go here

C:\WINDOWS\system32\drivers\etc under this open the file "hosts" with notepad and check on the last there is any thing written after like 127.0.0.1 www.google.com any Google site if yes, delete all and save notepad

A) http://www.power.com/Pub/Login.aspx?ReturnUrl=/Pub/Main.aspx%3fpowerurl%3d%252fCommTopics%253fcmm%253d97146532%26powerscript%3dPN_NAV_ORKUT%26PowerSite%3dORKUT

go to the above site, access your account from there & change password.

 

3 Q) Recently I had a problem with my WInXP SP2 system and couldn't get to the internet. I tried to uninstall and reinstall the Huawei MT882 ADSL modem. Unfortunately, the uninstall does not seem to have been complete, since I am not able to reinstall from the CD. I get a message that the DSL modem is already installed, please uninstall and run set up again. However the original folders and menu item in the Program Files pop up are not there. It looks like some registry keys still exist.

 

How do I get over this problem and install the  ADSL modem again? Is there any software that searches for keys of deleted / uninstalled software and cleans the registry?

 

Ans)Suggest you install revouninstaller.  It works fine.  Try the website www.revouninstaller .com  Install the software and uninstall your ADSL modem and reinstall it.

Ans 1)hi,

A)    i think you are using the modem through USB port. instead you can try connecting your modem through ethernet port.. that does nto require any installation other than drivers for the ethernet port which is available in your motherboard cd. and you'll have better performance than in USB mode..

B)     If you don't have ethernet support then, follow the steps:

C)    1. connect the modem to the system and switch it on.

D)    2. right click on my computer and select manage.

E)     3. select device manager on the left tab.

F)     4. in the right pane, under the USB Controllers (last node in the tree structure), you can find your device there. if it is not there kindly check once under Network Adapter node.

G)    5. right click on it and goto properties.

H)    6. if disable option in not forzen then please click on it and disable the device.

I)       7. then click on roll back driver option.

J)        

K)    proceed with the steps provided in the further wizard. and then enable the device and try connecting to the internet.

L)     if this doesnot solve the problem kindly mail back to me.. i'll tell you what else to do..

Ans 2) did manage to solve the problem last week. Basically, I copied the MT882 hive from the registry of a working system to my laptop. I was now able to uninstall the modem software and reinstall it correctly.

 

 

If you have any answers or suggestions just give it in comments with starting as “SUGGEST ON 1Q” or “SUGGEST ON 3Q”. Thank you….

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